Need a hand with your account, an event, or a business listing? We are happy to help.
OnsJag is developed and maintained by Mark Robberts from NeverOffice. The platform is operated by NeverOffice. The fastest route for support is email. We aim to respond on weekdays during South African business hours.
Trouble signing in, activating your account, resetting your password, or running an event? Email us with a short description of the issue, the email address on your account, and (if you can) screenshots from the app.
Outfitters, farms, professional hunters or guides, processors, accommodation, travel, and specialist providers can email us about onboarding, listing visibility, services, and pricing.
For privacy questions, data access requests, account deletion, or to report a suspected security issue, please contact us using the address below. See the Privacy Policy for the full picture and your rights.
You can request deletion of your OnsJag account at any time. See the Account & Data Deletion page for the current request route and what deletion typically removes or retains.
A few details that help us respond faster: